Booking, Deposits and Cancellation
Booking
When you make a booking we will keep the room for you and expect you to arrive as agreed.
Before such a booking is valid, we need to have received payment as follows:- if booking less than 3 nights everything must be paid in advance.- if booking 3 nights or more, two nights must be paid in advance
and additionally:
+ 40% for the rest of nights if the booking is in the period 1. November – 30. April
+ 20% for the rest of nights if the booking is in the period 1. May – 30. SeptemberThe remaining amount must be settled upon your arrival. Of course you can have a look around first! 🙂
If you have requested airport-transfer it must be paid in advance too.
Deposit
You must make a deposit of 1000 THB at check-in. This will be refunded in full when you check out, given that the rooms and inventory is in the same state as when you arrive.
Cancellation conditions
If you need to cancel a booking, please do it as early as possible. We will refund payments made as follows:
| Days left before your stay | we return |
| 60 days or more | 90% |
| 30-59 days | 60% |
| 15-29 days | 30% |
| 7-14 days | 20% |
| 6 days or less | 0% |
– Money will be returned within 8 business days
– From all returnable amounts we subtract 650 THB to cover transfer costs and administration.
About Private Airport Transfer
If you need Private Airport Transfer please read about it first on the „Apartments and Prices“-page.
Other terms
For a lost key we charge 1200 THB, to cover costs for the locksmith and the replacement of the lock.Our rooms are all non-smoking rooms. But all our rooms have a balcony and ashtrays are provided. 🙂